Incorrect Email: Ensure you're logged in using the same email address you used to purchase the subscription plan. Check your inbox for the purchase confirmation email to verify the correct email address.

Payment Failure: Verify that the payment for the subscription was successful. Check your bank statement or contact your payment provider to confirm the transaction.

Expired Subscription: If you disabled automatic renewal, your subscription may have expired. Check the subscription status in your Writetone account or renew your subscription to regain the benefits.

If you've confirmed these factors and still don't see plus/pro benefits, please contact us for further assistance.